2024–2025
SipSkip
Fast-pass platform for venues, festivals, and stadiums. Led end-to-end product design.
Priority Service Passes
End-to-End Product Design
About SipSkip
A fast-pass platform connecting customers, venues, and administrators through one unified product ecosystem.
Building a Product Beyond the Customer App
SipSkip enables guests to purchase fast-pass access at bars, festivals, venues, and stadiums while helping businesses generate additional revenue and collect customer insights. I led the end-to-end product design, covering customer experiences, operational tools, websites, and business materials.
Problem Statement
Long queues reduced customer satisfaction while venues lacked an effective way to monetize peak demand.
Guests often spent more time waiting than enjoying the venue, especially during peak hours. At the same time, operators had limited ways to generate additional revenue without disrupting existing operations.
Long queues negatively affected the overall experience.
Venues missed revenue from guests willing to pay for priority service.
Customer feedback lacked structure and actionable insights.
The solution needed to scale across bars, festivals, and stadiums using the same product foundation.
The challenge was creating a system that worked equally well for guests, venue staff, operators, and administrators.
Strategy & Process
Every design decision supported a scalable product that could adapt to different venue types.
As the sole Senior Product Designer, I worked closely with stakeholders from concept through delivery, ensuring every platform shared a consistent product language.
Defined the overall product strategy and information architecture.
Designed user flows for purchasing, redeeming, and managing SipSkip Passes.
Built a shared design system across mobile, web, and dashboards.
Designed the customer mobile app, operator (like bartender) app venue dashboard, stadium dashboard, and admin platform.
Created websites, landing pages, blog layouts, and the online swag store.
Produced branding, marketing assets, investor presentations, pitch decks, brochures, and promotional materials to support product adoption.
The focus was building one connected ecosystem instead of separate products.
Final Solution, Impact & Learnings
The project evolved into a complete product ecosystem supporting customers, businesses, and growth initiatives.
SipSkip expanded far beyond a mobile application into a complete operational and business platform.
Unified customer, venue, stadium, and admin experiences under one design system.
Supported business growth through websites, sales presentations, brochures, and investor materials.
Created reusable patterns that simplified future feature development across multiple platforms.
Balanced customer needs with operational workflows throughout the product.
Strengthened my ability to lead product strategy while designing for business, operations, and marketing simultaneously.
The project reinforced the value of designing products as connected ecosystems rather than individual interfaces.
More Works
FAQ
01
How can a Product Designer help my business?
02
What types of projects do you work on?
03
Do you only design the interface?
04
Can you work with developers?
05
Do you redesign existing products?
06
Do you work with international clients?
07
What tools do you use?
Let's Work Together
Ready to Get Started?
Book a discovery call to discuss your product, business goals, and the challenges you’re looking to solve. Together, we’ll identify the best path forward.
30-minute Google Meet
Free Discovery Call
Product & UX consultation
Tailored Recommendations
Actionable Next Steps
2024–2025
SipSkip
Fast-pass platform for venues, festivals, and stadiums. Led end-to-end product design.
Priority Service Passes
End-to-End Product Design
About SipSkip
A fast-pass platform connecting customers, venues, and administrators through one unified product ecosystem.
Building a Product Beyond the Customer App
SipSkip enables guests to purchase fast-pass access at bars, festivals, venues, and stadiums while helping businesses generate additional revenue and collect customer insights. I led the end-to-end product design, covering customer experiences, operational tools, websites, and business materials.
Problem Statement
Long queues reduced customer satisfaction while venues lacked an effective way to monetize peak demand.
Guests often spent more time waiting than enjoying the venue, especially during peak hours. At the same time, operators had limited ways to generate additional revenue without disrupting existing operations.
Long queues negatively affected the overall experience.
Venues missed revenue from guests willing to pay for priority service.
Customer feedback lacked structure and actionable insights.
The solution needed to scale across bars, festivals, and stadiums using the same product foundation.
The challenge was creating a system that worked equally well for guests, venue staff, operators, and administrators.
Strategy & Process
Every design decision supported a scalable product that could adapt to different venue types.
As the sole Senior Product Designer, I worked closely with stakeholders from concept through delivery, ensuring every platform shared a consistent product language.
Defined the overall product strategy and information architecture.
Designed user flows for purchasing, redeeming, and managing SipSkip Passes.
Built a shared design system across mobile, web, and dashboards.
Designed the customer mobile app, operator (like bartender) app venue dashboard, stadium dashboard, and admin platform.
Created websites, landing pages, blog layouts, and the online swag store.
Produced branding, marketing assets, investor presentations, pitch decks, brochures, and promotional materials to support product adoption.
The focus was building one connected ecosystem instead of separate products.
Final Solution, Impact & Learnings
The project evolved into a complete product ecosystem supporting customers, businesses, and growth initiatives.
SipSkip expanded far beyond a mobile application into a complete operational and business platform.
Unified customer, venue, stadium, and admin experiences under one design system.
Supported business growth through websites, sales presentations, brochures, and investor materials.
Created reusable patterns that simplified future feature development across multiple platforms.
Balanced customer needs with operational workflows throughout the product.
Strengthened my ability to lead product strategy while designing for business, operations, and marketing simultaneously.
The project reinforced the value of designing products as connected ecosystems rather than individual interfaces.
More Works
FAQ
01
How can a Product Designer help my business?
02
What types of projects do you work on?
03
Do you only design the interface?
04
Can you work with developers?
05
Do you redesign existing products?
06
Do you work with international clients?
07
What tools do you use?
Let's Work Together
Ready to Get Started?
Book a discovery call to discuss your product, business goals, and the challenges you’re looking to solve. Together, we’ll identify the best path forward.
30-minute Google Meet
Free Discovery Call
Product & UX consultation
Tailored Recommendations
Actionable Next Steps
2024–2025
SipSkip
Fast-pass platform for venues, festivals, and stadiums. Led end-to-end product design.
Priority Service Passes
End-to-End Product Design
About SipSkip
A fast-pass platform connecting customers, venues, and administrators through one unified product ecosystem.
Building a Product Beyond the Customer App
SipSkip enables guests to purchase fast-pass access at bars, festivals, venues, and stadiums while helping businesses generate additional revenue and collect customer insights. I led the end-to-end product design, covering customer experiences, operational tools, websites, and business materials.
Problem Statement
Long queues reduced customer satisfaction while venues lacked an effective way to monetize peak demand.
Guests often spent more time waiting than enjoying the venue, especially during peak hours. At the same time, operators had limited ways to generate additional revenue without disrupting existing operations.
Long queues negatively affected the overall experience.
Venues missed revenue from guests willing to pay for priority service.
Customer feedback lacked structure and actionable insights.
The solution needed to scale across bars, festivals, and stadiums using the same product foundation.
The challenge was creating a system that worked equally well for guests, venue staff, operators, and administrators.
Strategy & Process
Every design decision supported a scalable product that could adapt to different venue types.
As the sole Senior Product Designer, I worked closely with stakeholders from concept through delivery, ensuring every platform shared a consistent product language.
Defined the overall product strategy and information architecture.
Designed user flows for purchasing, redeeming, and managing SipSkip Passes.
Built a shared design system across mobile, web, and dashboards.
Designed the customer mobile app, operator (like bartender) app venue dashboard, stadium dashboard, and admin platform.
Created websites, landing pages, blog layouts, and the online swag store.
Produced branding, marketing assets, investor presentations, pitch decks, brochures, and promotional materials to support product adoption.
The focus was building one connected ecosystem instead of separate products.
Final Solution, Impact & Learnings
The project evolved into a complete product ecosystem supporting customers, businesses, and growth initiatives.
SipSkip expanded far beyond a mobile application into a complete operational and business platform.
Unified customer, venue, stadium, and admin experiences under one design system.
Supported business growth through websites, sales presentations, brochures, and investor materials.
Created reusable patterns that simplified future feature development across multiple platforms.
Balanced customer needs with operational workflows throughout the product.
Strengthened my ability to lead product strategy while designing for business, operations, and marketing simultaneously.
The project reinforced the value of designing products as connected ecosystems rather than individual interfaces.
More Works
FAQ
How can a Product Designer help my business?
What types of projects do you work on?
Do you only design the interface?
Can you work with developers?
Do you redesign existing products?
Do you work with international clients?
What tools do you use?
Let's Work Together
Ready to Get Started?
Book a discovery call to discuss your product, business goals, and the challenges you’re looking to solve. Together, we’ll identify the best path forward.
30-minute Google Meet
Free Discovery Call
Product & UX consultation
Tailored Recommendations
Actionable Next Steps